What Is BTA Cares?  

The BTA Cares programme will throw its arms around business travel professionals when they need it the most. As we navigate a sustainable way out of the Covid-19 crisis, this initiative is the first step towards building a stronger community and extending a helping hand.

BTA Cares will help upskill, market and retrain members of the business travel community to create employees who are attractive to both the travel industry and wider sectors. It will give employers a key place to point those who have been made redundant for practical and informative advice, and to help those former employees to seek new roles. 

It will be an ongoing and constantly updated scheme, offering a schedule of activities including: webinars, master classes and social events whilst including bespoke advice and coaching sessions from top industry leaders to strengthen CV and job search techniques, along with mental health sessions, accessible yoga and informal discussion groups to stay connected.


In addition to BTA’s programme of webinars, interviews and informal discussion groups, many senior people from our Members & Partners have volunteered to help with questions & concerns colleagues under consultation may have during these difficult times along with advice on how you can improve your chances of finding alternative employment.

All questions will be treated in the strictest confidence, with requests sent anonymously to our panel of industry leaders and replies sent back via BTA ensuring privacy is maintained. 

Please contact help@thebta.org.uk with any queries / requests for advice you may have.




How Was Your Lockdown?

Stories from me, woo woo, trainers and all!

We are delighted that we are once again being joined by Jo Redman wo will share some ideas and suggestions for coping and looking after ourselves (mentally and physically) as we look to winter months, further lockdown iterations and general uncertainty.



It's Good To Talk

The BTA is continuing to facilitate social 'get togethers' on Monday at 4pm for anyone finding themselves being furloughed, made redundant or facing redundancy.  The BTA team will not be involved in this meeting, instead our good friend Penny Worthy who herself was recently made redundant will host the meeting.  The discussion points in these meetings will very much steered by those taking part, we just want to give people an opportunity to 'meet', talk to share their thoughts & experiences in a safe, friendly environment.  If you’d like to join Penny and a few friendly faces please register using this link





 Programme Speakers and Mentors Include  

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Suzanne Horner 
Gray Dawes Group
Biography >

Suzanne Horner, CEO at travel management specialist Gray Dawes since 2011, has overseen the transformation of the business from 40 employees, 1 office, £30m turnover organisation to one that now boasts 180 employees, 5 offices and £110m+ sales.

Suzanne has previously worked in a senior capacity at British Airways, Egencia and Norwegian Cruise Line. In October 2018 Suzanne was given the Outstanding Achievement Award by Advantage Travel Partnership.

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Pat McDonagh 
Biography >
In 2012, having previously had a successful career in Tour Operating with MyTravel, Thomas Cook and The Co-operative Travel, Pat undertook the role of Head of  Business Travel for the Thomas Cook Co-operative Travel JV. Since then he has managed the business through its acquisition by the Al Tayyar Group and it's rebrand to Clarity Travel Management whilst transforming and growing the business
through a number of significant new business wins and technology innovations.

Now CEO of the combined Portman Clarity business, the UKs 8th largest TMC, Pat
joined the BTA Executive Board in February 2017.
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James Parkhouse
Capita Travel and Events
Biography >
Over 20 years’ experience in Business Leadership, Management Consultancy and Programme Management in both Private and Public Sector organisations in a wide number of business sectors Since 2007 I have been a Director for one of the UK's leading Business Services organisation (Capita Plc) and have both led its business in India (which grew from around 100 to over 3000 people during my tenure) and created and built Capita Travel and Events where I have overseen our growth from a single site Travel Management Company with 100 people and a turnover of £80m to one of the largest providers in the UK with 6 sites, circa 800 people and a turnover of over £500m per annum. In my career to date I have looked to build a strong track record of delivery in:  
  • Business strategy definition and execution.
  • Merger and acquisition planning and management.
  • Empathetic and empowering leadership
  • Senior team building and coaching
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Mick Gibbs 
Norad Travel
Biography >
Mick is a majority shareholder of The Norad Travel Group, one of UK's top 30 Travel Management Company's, and a major employer in the Hampshire area with other UK offices in Somerset, Wiltshire Northern Ireland, Kent and Associate International offices. Over 30 years of Business Travel and general management experience and the last 20 years in Senior/Directorate Roles including Pickford's, Britannic, Portman and the Automobile Association.

Mick is Chairman of the Focus Partnership, the UK's Leading SME collaborative partnership  overseeing a wide and diverse set of general industry issues and projects. 

A member of the BTA Executive Board, Mick also chairs the BTA Technology Strategy Group. 

Living in the village of Liss is a regular contributor to the local business and currently sits on the Board of Business East Hampshire. Married with 6 children a fanatical Leeds United follower and an avid golfer.
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Dr Lucie Rattrie
Behavioural Psychologist

Biography >
15 + years in organisational psychology and HR functions with international companies, enabling the holistic physical, mental and emotional wellbeing of international professionals for achieving high levels of performance, stress management, engagement, psychological safety and success.

Helping corporate travel, travel and aviation, NGO, academia, global mobility, expatriation and relocation, working remotely and working from home. See creatingsona.com for more information.
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Lynne Griffiths
Sirius Executive Search
Founder and Managing Director
Biography >
Sirius is a specialist recruitment, head-hunting and executive search company, dedicated 100% to the business travel industry. Sirius was established in 2003 and has developed a strong reputation for its individualised and professional approach to helping its clients source the most talented people in the marketplace.

Sirius was founded by Lynne Griffiths, who after 20 years in the business travel industry, identified a gap in the market for a travel recruitment company focussed on middle and senior management positions. Lynne has built the Sirius team with trusted and experienced colleagues who all share her values and ethics and are equally committed to delivering a tailored approach to the customer's needs.

We are travel people! We are active within the business travel community and its associations, attending seminars and conferences to stay abreast of industry developments and to network with industry talent. We are extensively networked into the highest levels of the industry, providing unrivalled access to the best potential candidates. We operate globally and utilise our associate network to ensure we have real-time access to local talent with insight to local market conditions.

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Sarah Green
Totally Yoga
Biography >


I'm Sarah, founder of Totally Yoga, mum of one and gin & chocolate lover!

In 2017, I qualified as a yoga teacher and Totally Yoga was born. 

In 2018, Aria made my family a team of three and I realised I didn't want to leave her to return to my office job.

2019, Hot Yoga arrived.

2020 - has been one hell of a ride so far! We are now online and I qualified in Yoga Shred.

The main aim of Totally Yoga is to smile as we strengthen the body and mind.

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Paula Cullen
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Paul Broughton
Director Business Development