Collinson is a global customer benefits and loyalty company, delivering exceptional travel, assistance and insurance products that differentiate value propositions, and loyalty solutions that win deeper, more valuable customer relationships.

Our customer benefits products include the world’s leading airport experiences programme, Priority Pass™, as well as travel insurance, identity assistance, flight delay, international health and travel risk management solutions. Collinson is also the company behind Airport Dimensions, the developer and operator of airport lounges globally, including The Club and Club Aspire brands.

Collinson’s loyalty expertise uniquely combines strategy, award-winning technology and programme management to create greater engagement and experiences for our clients’ customers. For over 30 years, we’ve been chosen by the world’s leading payment networks, 1,400+ banks, 90+ airlines and 20+ hotel groups to craft customer experiences that win competitive edge. This enables them to acquire, engage and retain the most profitable, but most demanding customers.

With more than 35 years’ global assistance experience and our in-house qualified medical staff, our expertise in medical assistance underpins our unique insurance and assistance propositions. Our 24/7/365 global resources and expertise provide a comprehensive suite of travel risk services for mobile employees that help organisations manage their duty of care towards staff that operate away from their home country. 

Collinson Group

Cutlers Exchange
123 Houndsditch

Telephone Number
020 3725 0000


Contact Name

Key Products and Services

  • Priority Pass™
  • Points Earning
  • Points Redemption
  • Travel Insurance
  • International Healthcare
  • Travel Risk Management
  • Medical Assistance
  • Security Assistance
  • Pandemic Planning 
  • Return to Workplace Planning 
  • Loyalty and Customer Engagement Services