Japan Airlines

"With  a continued increase of overseas travel to Japan from the UK, we are very excited to be announcing our partnership with BTA. This will give us a great opportunity to work closely with the key players in the UK business travel market and showcase Japan Airlines perfect blend of tradition, innovation and hospitality."

J. Clark, Japan Airlines VP Europe Global Strategic Sales

Japan Airlines (JAL) was founded in 1951 and became the first international airline in Japan. Recognized as one of the most punctual major international airlines in the world, and certified as a 5-Star Skytrax airline, JAL is committed to providing customers with the highest levels of flight safety and quality in every aspect of its service.


A oneworld® member, JAL operates a modern fleet of 230 aircraft; and together with its codeshare partners offer services to 349 airports in 54 countries and regions worldwide. JAL has partnered with British Airways, Finnair and Iberia in the Siberian Joint Business (SJB) to provide customers with more flight options, smoother connections, and a wider range of fares. JAL operates two direct daily flights between London Heathrow and Tokyo Haneda, and code-shares on British Airways direct flights to Tokyo and Osaka. JAL also operates daily direct flights from Paris, Frankfurt, Helsinki and Moscow to Tokyo, and code-shares on Finnair direct flights between Helsinki and Tokyo, Osaka, and Nagoya. In Japan, JAL’s extensive network reaches nearly 60 destinations, providing customers smooth connections to other Japanese cities.


Experience Japanese hospitality at the highest levels. At the airport, a dedicated check-in counter, complimentary lounge access, and priority boarding are provided to Business Class passengers. Onboard, relax in a private space with a fully-flat bed with innovative airweave bedding. Remain undisturbed throughout the whole journey as all seats come with unobstructed aisle access. Enjoy a choice of Japanese or Western cuisine using only the freshest ingredients, carefully prepared by a culinary dream team, including Michelin-starred chefs. Or order from JAL’s ‘Anytime You Wish’ à-la-carte menu at any time during the flight. A wide array of inflight entertainment including films, programmes, music is available on a 23-inch personal TV screen, one of the largest in its class. Keep in touch with family, friends or the office with JAL’s inflight Wi-Fi (payable service).


Enjoy complimentary Business Class lounge access, dedicated check-in counters, and priority baggage handling at the airport. Onboard, the innovatively-designed seat provides you with the most generous legroom in its class (107 cm seat pitch). With a front-to-back seat width about 10 cm greater than standard seats, your flight just got even more relaxing. And because the seatback in front of you does not recline backwards, you will enjoy an even more comfortable flight. Each seat has a 12.1-inch touch-panel personal monitor, a spacious table for laptop, a USB port and an AC power outlet. While on board, you can sip on champagne and enjoy appetizing refreshments like "de sky" series noodles and extra dessert.


Rethink the way you fly in Economy Class: with new seats that feature expanded legroom, Economy Class just got more comfortable. JAL Economy Class Seat has been named World’s Best Economy Class Seat by Skytrax for the forth time in five years and 2019 Best Economy Class thanks to its increased seat pitch of approx. 84 cm, a wider seat of approx. 47 cm, and a slimmer seatback. For greater usability, JAL economy class seats are equipped with a 10.6-inch touch-panel personal monitor, a smartphone holder, a bottle holder, a USB port for charging and net pockets to store accessories. On your return flight, enjoy JAL Air Series menus, original meals created in collaboration with famous restaurants in Japan.


JAL has been recognised as a 5-Star airline by Skytrax, and has won Best Economy Class and Best Economy Class Seat at the 2019 Skytrax World Airlines Awards.

JAL has also been named Best Airline in Japan for the third consecutive year, and World’s Fifth Best Airline at the Travellers’ Choice Awards by TripAdvisor.

JAL has been awarded  FlightStats “2018 Best On-Time Asia-Pacific Airline” for the 7th consecutive year; and FlightGlobal “Most Consistent Winner”, an award given to the airline with the best on-time domestic and international flight performance over the past five years. 


Japan Airlines
4th Floor, Standon House
21 Mansell Street
E1 8AA
United Kingdom

Telephone number



Contact Name
Jackie Clark

Job Title
VP Europe Global Strategic Sales

Key Products and Services

  • JAL SUITE (First Class)
  • JAL SKY SUITE (Business Class)
  • JAL SKY PREMIUM (Premium Economy)
  • JAL SKY WIDER (Economy Class)