People and Industry Talent Strategy Group
The People and Industry Talent Strategy Group is an extremely active group that engages on all matters relating to employment and human capital management and the future proofing of our industry through talent acquisition and talent development, on all levels. The enthusiasm of this group to promote the career opportunities and professionalism of the business travel industry has led to a series of new initiatives that are the cornerstone of the strategy and objectives for the group. 

  • Future proof the industry through working closely with the Next Generation and understanding the diversity, demands and requirements of the workforce of tomorrow
  • Regularly reviewing, monitoring and advising on changes required to the business travel apprenticeships schemes. Helping members understand and invest in opportunities presented  from the apprenticeship levy scheme. 
  • Forging partnerships across academia to promote business travel as a career opportunity and to attain recognition of the sector with inclusion in relevant qualification curriculum's. 
  • Promote the BTA Diploma in Business Travel as a recognised qualification across the business travel industry. 
Typically, participants in this strategy group are Business Owners, CEO's, HR Directors and People Managers drawn from the BTA membership.  This group gives you the opportunity to discuss all HR related issues facing the industry as well as influencing the next generation working in business travel and discussing the hot topics of the day such as Mental Illness, employees and traveller Wellbeing and gender diversity. 

If you would like to join our People and Industry Talent Strategy Group please contact:
Julie Cooper |

You can access the latest People and Industry Talent Strategy Group minutes and reports here. 
Strategy Group Chair
Andrew Clarke | Egencia    

Andrew holds the position of Senior Director within global customer operations at Expedia owned Egencia, and is responsible for providing a broad range of Travel Management leadership to Global Customers headquartered around the world.

Leading a large and rapidly growing team of travel specialists who provide a full end to end support & service from Sales and Business Development, Program Management, Customer Service and Account Engagement, Andrew's role requires him to have a close understanding of modern traveller requirements and align Egencia's market-leading high online Travel Management services to their 24/7 expectations. Whilst maintaining a constant eye on industry trends, supporting focus on reducing the cost of travel, and obtaining close compliance to customer's travel policy and duty of care to their employees.

During his twenty-seven year career in the industry, Andrew has held multiple roles at
Egencia including General Manager UK and Head of UK Operations. Prior to Egencia
Andrew worked at CWT and was responsible for several key service centres and led the introduction of online support. 

Andrew lives in Manchester with his wife and three children and is a keen golfer and
passionate supporter of Manchester City.