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BTA Spring Conference 2023


The BTA Spring Conference took take place on Monday 6th March in central London.

The overall conference theme and title was “Bouncing back”.  This is first year in three years that has begun with no major restrictions on international travel from the UK.  We are seeing business levels increasing rapidly, many experiencing turnover almost back to pre-pandemic levels. Yet it is not a year without issues for the industry, but this conference wanted to share the positive reactions to the many challenges that lay behind and ahead. This industry is amazingly resilient and now is the time to focus on the future, the road to stability and to marvel in the “bouncebackability” of the business travel sector.

Further details are below.

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Conference Agenda

Subjects Discussed Included:

  • BTA - Putting the Bounce into Bounce Back
  • UK Economy is a Bounce Back Likely?
  • The Value of In-Person Meetings & Business Travel & Will it Bounce Back?
  • Generation BTA - Putting the Bounce Back in the BTA
  • Partner Board Bouncing into 2023
  • Flying High, Bouncing Back.
  • Bouncing Back from a Crisis
  • Customer Service - Bouncing Along the Bottom or Bouncing Back?
  • Buyers’ Challenges
  • Bouncing Sustainability Choice to the Top


Aaron Jameson - Generation BTA Board 

Clare De Bono - Amadeus

Donna Ponti - Nomura

Emma Eaton - Siemens

Jac Starr - RDG

Liz Emmott - Trainline

Laura McPherson - Key Travel

Liam Kelly - Egencia

Mark Avery - PWC

Neil Wainwright-Farrar, Clarity

Pat McDonagh - Clarity

Robyn Binks - Travelport

Sonam Popat - Gray Dawes

Steve Montgomery - First Group 


Guest Speakers & Moderators

Andy Hoskins - Business Travel News Europe

Bev Fearis - The Business Travel Magazine

Christina Lawford - Diamond Air

Ian Taylor - Travel Weekly

Igor Popovic - Grant Thornton

Mohammad Jamei - The CBI

Max Harding - Capita Experience

Robert Nisbet - 5654

Sean Doyle - British Airways