Technology Strategy Group
The speed at which technology is advancing and the impact it can have, both positively and negatively makes it one of the most important areas affecting the business travel industry. The emergence of IATA sponsored initiatives such as 'NDC' and 'One Order' is encouraging new entrants into the distribution channels and challenges the existing supply chain. It is the aim of the Technology Strategy Group (TSG) to identify opportunities and challenges brought about through emerging technologies and to engage with technology partners and relevant suppliers to understand their strategies and objectives. Our aim is to ensure that the needs of the corporate client and the TMC are considered and where possible influence the final outcome. 
  • Oversee the relationship with the BTA's technology partners.
  • Monitor technical developments in the business travel sector.
  • Review relevant companies' strategies and services.
  • Continue to develop Data capability.
  • Agree on BTA position of industry technology matters.
Typically, participants in this Strategy Group are Senior Information Officers, I.T. Managers and specialists, distribution and Digital Managers drawn from the BTA Membership. This group gives you the opportunity to discuss the technology challenges and opportunities across the industry faced by all TMC's. We focus on the hot topics of the day that link us across all the other strategy groups, as technology is the common theme for solution provision, process improvement, cost reduction and increasing sales revenues. 

If you would like to join our Technology Strategy Group please contact:
Nicky Tollworthy |

You can access the latest Technology Strategy Group minutes and reports here. 
Strategy Group Chair
Mick Gibbs | Norad Travel Group

Mick is a majority shareholder of The Norad Travel Group, one of UK's top 30 Travel Management Company's, and a major employer in the Hampshire area with other UK offices in Somerset, Wiltshire Northern Ireland, Kent and Associate International offices. Over 30 years of Business Travel and general management experience and the last 20 years in Senior/Directorate Roles including Pickford's, Britannic, Portman and the
Automobile Association.

Mick is Chairman of the Focus Partnership, the UK's Leading SME collaborative partnership  overseeing a wide and diverse set of general industry issues and projects. 

A member of the BTA Executive Board, Mick also chairs the BTA Technology Strategy Group. 

Living in the village of Liss is a regular contributor to the local business and currently
sits on the Board of Business East Hampshire. Married with 6 children a fanatical Leeds United follower and an avid golfer.