About Us

The BTA is the representative association for the business travel community and travel management companies, with our TMC members accounting for over ninety percent of all managed travel booked in the UK.

Our industry partners are all influential travel industry suppliers including airlines, airports, accommodation companies, rail, car rental, technology, payment and ancillary product providers.

Working with our members and industry partners, we raise the profile of the vital role business travel plays in the broader economy. This includes facilitating leading industry events, commissioning surveys and research and lobbying organisations that can impact and influence our industry; including suppliers, UK Government and EU legislators.



Promoting business travel as an investment, commercial strategy and driver of economic growth. Ensuring fairness, transparency and a competitive market place across all industry sectors.


Bringing together and supporting our members, partners and industry   stakeholders to deliver solutions to cross-industry issues and market changes.


Driving the responsible development and sustainability of the industry, through nurturing talent, embracing new technology and inspiring the next generation of business travel leaders.


Championing professional standards, best practice service delivery, duty of care and traveller wellbeing.

BTA Board Of Directors

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Suzanne Horner 
Gray Dawes Group
BTA Chairwoman

Biography >

Suzanne Horner, CEO at travel management specialist Gray Dawes since 2011, has overseen the transformation of the business from 40 employees, 1 office, £30m turnover organisation to one that now boasts 180 employees, 5 offices and £110m+ sales.

Suzanne has previously worked in a senior capacity at British Airways, Egencia and Norwegian Cruise Line. In October 2018 Suzanne was given the Outstanding Achievement Award by Advantage Travel Partnership.

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Mervyn Williamson
Treasurer and BTA Officer

Biography >
Mervyn  joined the Phoenix Travel Group in 1995 and became a major shareholder in the agency following a management buy-out. When Phoenix was acquired by TQ3 Travel Solutions in 2003 he was invited to join the European Board and appointed Managing Director of the UK and EMEA in 2003.

With his business partner Jon Langley, he acquired Statesman Travel in July 2007. Since that time, the company has more than quadrupled in size.

Mervyn is also the Vice Chairman of Travel Solutions International, its global travel management partnership that operates in over 40 countries.

He has served on the Executive Board of the BTA since January 2011 and as Treasurer since July 2012.

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Richard Boardman
Reed & Mackay Travel

Biography >
Before joining Reed & Mackay, Richard worked in the City qualifying as an ACII and ACILA. He left the Insurance industry in 1994 to become Managing Director and subsequently CEO of his family business Reed & Mackay. 

Reed & Mackay has grown organically to become one of the most trusted and respected companies in the Business travel management sector. It continues to attract the best consultants in the business and its in-house technology, iQ, empowers them to deliver a truly unique service.The business focuses on high performance professionals with specialist and exacting requirements.  

Having attracted investment into the business to take it onto the next exciting phase of growth, Richard's role is now as a Board Director of Reed & Mackay with responsibility for industry matters and Chairman of Reed and Mackay's Partner network which joins together market leading specialists in over 45 countries
worldwide with its own offices in UK, USA, Dubai and Germany.
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Gary McLeod

Biography > 

Gary joined Traveleads in 1982, working as a consultant in business travel and then sports travel, before leaving at the end of 1984 to spend two years as a member of the sales team for P&O Cruises.

Re-joining Traveleads as General Manager in 1986, Gary was responsible for the establishment of Traveleads' highly successful sports and group travel division, and the expansion of work in the wider corporate markets.

In a 40-year travel industry career, Gary has worked in retail, tour operating and across both sales and operations in corporate/specialist travel management, and has been closely involved with the development and implementation of technology and operating systems within the travel management sphere.

A keen advocate of the professional services brought to their clients by the members of the BTA, Gary is delighted to have the opportunity to play a role in widening the influence of the BTA, and is hugely enjoying working alongside TMC peers in building relationships across the wider travel industry.

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Adam White
Baxter Hoare Travel

Biography >
Adam White joined the BTA as Director in January 2000.

A travel professional with over 14 years' Director and Board level experience, Adam is passionate about innovation, technology and the execution of change strategies. Results focused with refined operational, commercial and customer experience expertise garnered from his tenures at companies such as Bath Business Travel Management and Radius Travel, Adam is both entrepreneurially effective and commercially minded. A regular speaker at business travel related events, Adam has the ability to combine creativity and innovation with robust execution to transform business performance. Adam creates a lasting impression; a powerful communicator and persuasive influencer, he is capable of motivating teams, colleagues and customers alike.
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Mick Gibbs
Norad Travel

Biography >
Mick is a majority shareholder of The Norad Travel Group, one of UK's top 30 Travel Management Company's, and a major employer in the Hampshire area with other UK offices in Somerset, Wiltshire Northern Ireland, Kent and Associate International offices. Over 30 years of Business Travel and general management experience and the last 20 years in Senior/Directorate Roles including Pickford's, Britannic, Portman and the
Automobile Association.

Mick is Chairman of the Focus Partnership, the UK's Leading SME collaborative partnership  overseeing a wide and diverse set of general industry issues and projects. 

A member of the BTA Executive Board, Mick also chairs the BTA Technology Strategy Group. 

Living in the village of Liss is a regular contributor to the local business and currently
sits on the Board of Business East Hampshire. Married with 6 children a fanatical Leeds United follower and an avid golfer.
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Polly Smoothy
Biography >

Polly has over 18 year’s experience in the business travel industry, specialising in supplier management, an area she is particularly passionate about.  She is currently in the Global Supplier Management team for CWT but has also worked for HRG and GBT in the past.  Polly was appointed to the GTMC Board back in March 2017 and re-joined the BTA in June 2019, she is keen to not only bring her insight and experience of working for the large TMC’s but also inspire other women to work for the business travel industry. 

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Andrew Clarke

Biography >
Andrew holds the position of Senior Director within global customer operations at
Expedia owned Egencia, and is responsible for providing a broad range of Travel Management leadership to Global Customers headquartered around the world.

Leading a large and rapidly growing team of travel specialists who provide a full end to end support & service from Sales and Business Development, Program Management, Customer Service and Account Engagement, Andrew's role requires him to have a close understanding of modern traveller requirements and align Egencia's market-leading high online Travel Management services to their 24/7 expectations. Whilst maintaining a constant eye on industry trends, supporting focus on reducing the cost of travel, and obtaining close compliance to customer's travel policy and duty of care to their employees.

During his twenty-seven year career in the industry, Andrew has held multiple roles at
Egencia including General Manager UK and Head of UK Operations. Prior to Egencia
Andrew worked at CWT and was responsible for several key service centres and led the introduction of online support. 

Andrew lives in Manchester with his wife and three children and is a keen golfer and
passionate supporter of Manchester City.
Maria Baty

Biography >
Maria's career in the travel industry spans over 25 years in a variety of fields, including corporate, entertainment, media and fashion. Maria joined the Regional team of UNIGLOBE Travel in 1992 where she worked as Director of Training and Development supporting numerous start-up companies before joining Top Flight Travel as a Company Director in 1998.    

Top Flight Travel was acquired by Altour in 2016 and Maria has recently been appointed Managing Director, Altour UK.  Altour is part of the Travel Leaders Group of companies and Maria also sits on the UK leadership team of Travel Leaders UK.   

In her spare time enjoys challenges such as competing in the London Triathlon, the River Dart 10k swim, and trekking to Machu Picchu. Maria is also an active supporter and member of the Women's Supporting Women Group of the Princes Trust. 
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Pat McDonagh

Biography >
In 2012, having previously had a successful career in Tour Operating with MyTravel, Thomas Cook and The Co-operative Travel, Pat undertook the role of Head of  Business Travel for the Thomas Cook Co-operative Travel JV. Since then he has managed the business through its acquisition by the Al Tayyar Group and it's rebrand to Clarity Travel Management whilst transforming and growing the business
through a number of significant new business wins and technology innovations.

Now CEO of the combined Portman Clarity business, the UKs 8th largest TMC, Pat
joined the BTA Executive Board in February 2017.
Steve Barass

Biography >

A Global Business Specialising in the Entertainment, Film, Media, Corporate Travel & Events Industries.

Following Apiary Capitals acquisition of TAG’s international business’s in 2018 Steve joined as CEO to create the Group strategy, drive sustainable growth, develop best in class customer service and evolve a high performing and engaged workforce.

Steve has over 30 years of experience in the Travel sector with the last 10+ years at CEO/MD level and after leading the successful sale of Gold Medal Travel Group to dnata (Emirates Group) spent three years leading a range of business’s in the UAE & SE Asia region which included DMC and MICE activity, buying Air & Ground for the dnata group and setting up dnata’s own bed bank YalaGO.

Joining the BTA Executive Board in 2018, Steve brings an in depth knowledge of international operations and a reputation for driving significant change by modernising & building business’s that will continue to be relevant and have a successful future.


The BTA is a not for profit membership and partners organisation. Established in 1967 it is a company limited by guarantee with no share capital.

The BTA is governed by its Executive Board, of fourteen individual TMC's comprising a broad representation of our membership.