About Us


The BTA is the representative association for the business travel community and travel management companies, with our TMC members accounting for over ninety percent of all managed travel booked in the UK.

Our industry partners are all influential travel industry suppliers including airlines, airports, accommodation companies, rail, car rental, technology, payment and ancillary product providers.

Working with our members and industry partners, we raise the profile of the vital role business travel plays in the broader economy. This includes facilitating leading industry events, commissioning surveys and research and lobbying organisations that can impact and influence our industry; including suppliers, UK Government and EU legislators.

Cornerstones

Commerce


Promoting business travel as an investment, commercial strategy and driver of economic growth. Ensuring fairness, transparency and a competitive market place across all industry sectors.
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Community


Bringing together and supporting our members, partners and industry   stakeholders to deliver solutions to cross-industry issues and market changes.

Continuity


Driving the responsible development and sustainability of the industry, through nurturing talent, embracing new technology and inspiring the next generation of business travel leaders.
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Consistency


 
Championing professional standards, best practice service delivery, duty of care and traveller
wellbeing.

GTMC Board Of Directors

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Suzanne Horner 
Gray Dawes Group
BTA Chairwoman

Biography >

Suzanne Horner, CEO at travel management specialist Gray Dawes since 2011, has overseen the transformation of the business from 40 employees, 1 office, £30m turnover organisation to one that now boasts 180 employees, 5 offices and £110m+ sales.

Suzanne has previously worked in a senior capacity at British Airways, Egencia and Norwegian Cruise Line. In October 2018 Suzanne was given the Outstanding Achievement Award by Advantage Travel Partnership.

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Mervyn Williamson
Treasurer and BTA Officer


Biography >
Mervyn  joined the Phoenix Travel Group in 1995 and became a major shareholder in the agency following a management buy-out. When Phoenix was acquired by TQ3 Travel Solutions in 2003 he was invited to join the European Board and appointed Managing Director of the UK and EMEA in 2003.

With his business partner Jon Langley, he acquired Statesman Travel in July 2007. Since that time, the company has more than quadrupled in size.

Mervyn is also the Vice Chairman of Travel Solutions International, its global travel management partnership that operates in over 40 countries.

He has served on the Executive Board of the BTA since January 2011 and as Treasurer since July 2012.

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Clive Wratten
Amber Road
(BTA Officer)

Biography >
Clive Wratten was appointed to the position of CEO for Amber Road on December 21, 2015, bringing more than 20 years of travel industry expertise to the role. Since joining Amber Road, Clive has evolved Amber Road's positioning to be the UK's first Travel Partnership Company.

Before joining Amber Road, Clive was General Manager, UK at Etihad Airways where he was responsible for building the airlines UK profile. Before joining Etihad, Clive was the UK General Manager for Gulf Air. Clive has also held senior sales roles with HRG, Qantas and was multinational business development manager for British Airways.

Clive is a member of the BTA Executive committee, and chair of the Aviation Strategy Group. He has been a Director of the Board of Airline Representatives UK, a Council Member of IATA's Airline Joint Passenger Committee as an agent and as an airline member, and an advisor to the Board at the BCNH UK College of Nutrition.
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Richard Boardman
Reed & Mackay Travel


Biography >
Before joining Reed & Mackay, Richard worked in the City qualifying as an ACII and ACILA. He left the Insurance industry in 1994 to become Managing Director and subsequently CEO of his family business Reed & Mackay. 

Reed & Mackay has grown organically to become one of the most trusted and respected companies in the Business travel management sector. It continues to attract the best consultants in the business and its in-house technology, iQ, empowers them to deliver a truly unique service.The business focuses on high performance professionals with specialist and exacting requirements.  

Having attracted investment into the business to take it onto the next exciting phase of growth, Richard's role is now as a Board Director of Reed & Mackay with responsibility for industry matters and Chairman of Reed and Mackay's Partner network which joins together market leading specialists in over 45 countries
worldwide with its own offices in UK, USA, Dubai and Germany.
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Gary McLeod
Traveleads


Biography > 

Gary joined Traveleads in 1982, working as a consultant in business travel and then sports travel, before leaving at the end of 1984 to spend two years as a member of the sales team for P&O Cruises.

Re-joining Traveleads as General Manager in 1986, Gary was responsible for the establishment of Traveleads' highly successful sports and group travel division, and the expansion of work in the wider corporate markets.

In a 40-year travel industry career, Gary has worked in retail, tour operating and across both sales and operations in corporate/specialist travel management, and has been closely involved with the development and implementation of technology and operating systems within the travel management sphere.

A keen advocate of the professional services brought to their clients by the members of the BTA, Gary is delighted to have the opportunity to play a role in widening the influence of the BTA, and is hugely enjoying working alongside TMC peers in building relationships across the wider travel industry.

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Adam White
Baxter Hoare Travel


Biography >
Adam White joined the BTA as Director in January 2000.

A travel professional with over 14 years' Director and Board level experience, Adam is passionate about innovation, technology and the execution of change strategies. Results focused with refined operational, commercial and customer experience expertise garnered from his tenures at companies such as Bath Business Travel Management and Radius Travel, Adam is both entrepreneurially effective and commercially minded. A regular speaker at business travel related events, Adam has the ability to combine creativity and innovation with robust execution to transform business performance. Adam creates a lasting impression; a powerful communicator and persuasive influencer, he is capable of motivating teams, colleagues and customers alike.
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Mick Gibbs
Norad Travel


Biography >
Mick is a majority shareholder of The Norad Travel Group, one of UK's top 30 Travel Management Company's, and a major employer in the Hampshire area with other UK offices in Somerset, Wiltshire Northern Ireland, Kent and Associate International offices. Over 30 years of Business Travel and general management experience and the last 20 years in Senior/Directorate Roles including Pickford's, Britannic, Portman and the
Automobile Association.

Mick is Chairman of the Focus Partnership, the UK's Leading SME collaborative partnership  overseeing a wide and diverse set of general industry issues and projects. 

A member of the BTA Executive Board, Mick also chairs the BTA Technology Strategy Group. 

Living in the village of Liss is a regular contributor to the local business and currently
sits on the Board of Business East Hampshire. Married with 6 children a fanatical Leeds United follower and an avid golfer.
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Trevor Elswood
Capita Travel and Events


Biography >
Driven by the 'why should customers choose us?' principle, Trevor works alongside Capita Travel and Events' leadership team to ensure the company remains unique, compelling and innovative.

Following Capita plc's acquisition of NYS Corporate in April 2017, Trevor took on the
additional role of managing director of the specialist events, meetings and business travel company.

Trevor has over 25 years of experience in the sector. In 2000, he joined hotel and meetings specialist, BSI, managing customer and supplier relationships before being appointed managing director.

When Capita acquired BSI, Trevor helped integrate the industry's leading specialists into a single, expert travel and events brand, Capita Travel and Events.

Joining the BTA Executive Board in 2017, Trevor's aim is to bring his passion for the industry, broad experience, knowledge and pragmatism, to fellow BTA members.
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Andrew Clarke
Egencia


Biography >
Andrew holds the position of Senior Director within global customer operations at
Expedia owned Egencia, and is responsible for providing a broad range of Travel Management leadership to Global Customers headquartered around the world.

Leading a large and rapidly growing team of travel specialists who provide a full end to end support & service from Sales and Business Development, Program Management, Customer Service and Account Engagement, Andrew's role requires him to have a close understanding of modern traveller requirements and align Egencia's market-leading high online Travel Management services to their 24/7 expectations. Whilst maintaining a constant eye on industry trends, supporting focus on reducing the cost of travel, and obtaining close compliance to customer's travel policy and duty of care to their employees.

During his twenty-seven year career in the industry, Andrew has held multiple roles at
Egencia including General Manager UK and Head of UK Operations. Prior to Egencia
Andrew worked at CWT and was responsible for several key service centres and led the introduction of online support. 

Andrew lives in Manchester with his wife and three children and is a keen golfer and
passionate supporter of Manchester City.
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Pat McDonagh
Clarity


Biography >
In 2012, having previously had a successful career in Tour Operating with MyTravel, Thomas Cook and The Co-operative Travel, Pat undertook the role of Head of  Business Travel for the Thomas Cook Co-operative Travel JV. Since then he has managed the business through its acquisition by the Al Tayyar Group and it's rebrand to Clarity Travel Management whilst transforming and growing the business
through a number of significant new business wins and technology innovations.

Now CEO of the combined Portman Clarity business, the UKs 8th largest TMC, Pat
joined the BTA Executive Board in February 2017.
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Steve Barass
TAG


Biography >

A Global Business Specialising in the Entertainment, Film, Media, Corporate Travel & Events Industries.

Following Apiary Capitals acquisition of TAG’s international business’s in 2018 Steve joined as CEO to create the Group strategy, drive sustainable growth, develop best in class customer service and evolve a high performing and engaged workforce.

Steve has over 30 years of experience in the Travel sector with the last 10+ years at CEO/MD level and after leading the successful sale of Gold Medal Travel Group to dnata (Emirates Group) spent three years leading a range of business’s in the UAE & SE Asia region which included DMC and MICE activity, buying Air & Ground for the dnata group and setting up dnata’s own bed bank YalaGO.

Joining the BTA Executive Board in 2018, Steve brings an in depth knowledge of international operations and a reputation for driving significant change by modernising & building business’s that will continue to be relevant and have a successful future.

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John O'Sullivan
Key Travel


Biography >
John is Managing Director for UK and Europe at Key Travel, the world's largest TMC exclusively dedicated to supporting the not for profit sector. Through simplifying the complexities of their travel John and his team of over 200 support some of the world's leading Humanitarian, Education and Faith organisations - as well as many smaller dedicated and highly committed charities - in their mission to do good around the world. 

John joined the company five years ago as Group Marketing and Product Director, leading the Key Travel team in developing and marketing new products and propositions. He spearheaded the development of travel risk and duty of care support, committing to sponsorships of specialist risk conferences, events and research. Through his global remit, he has worked with Key Travel's US team to extend their success in the UK academic sector to the USA where they now work with organisations such as MIT and Harvard.      

Immediately prior to his role at Key Travel John founded 'Ten2Two', a pioneering part-time and flexible working recruitment business in 2007 and remains their Chair. John's career has spanned the retail, communications, technology and the online sectors, where he was one of the first movers in the development of broadband internet, consumer internet services, streaming TV and retail ecommerce. 
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Maria Baty
Altour


Biography >
Maria's career in the travel industry spans over 25 years in a variety of fields, including corporate, entertainment, media and fashion. Maria joined the Regional team of UNIGLOBE Travel in 1992 where she worked as Director of Training and Development supporting numerous start-up companies before joining Top Flight Travel as a Company Director in 1998.    

Top Flight Travel was acquired by Altour in 2016 and Maria has recently been appointed Managing Director, Altour UK.  Altour is part of the Travel Leaders Group of companies and Maria also sits on the UK leadership team of Travel Leaders UK.   

In her spare time enjoys challenges such as competing in the London Triathlon, the River Dart 10k swim, and trekking to Machu Picchu. Maria is also an active supporter and member of the Women's Supporting Women Group of the Princes Trust. 

Governance


The BTA is a not for profit membership and partners organisation. Established in 1967 it is a company limited by guarantee with no share capital.

The BTA is governed by its Executive Board, of fourteen individual TMC's comprising a broad representation of our membership.
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