About Us

The BTA is the representative association for the business travel community and travel management companies, with our TMC members accounting for over ninety percent of all managed travel booked in the UK.

Our industry partners are all influential travel industry suppliers including airlines, airports, accommodation companies, rail, car rental, technology, payment and ancillary product providers.

Working with our members and industry partners, we raise the profile of the vital role business travel plays in the broader economy. This includes facilitating leading industry events, commissioning surveys and research and lobbying organisations that can impact and influence our industry; including suppliers, UK Government and EU legislators.



Promoting business travel as an investment, commercial strategy and driver of economic growth. Ensuring fairness, transparency and a competitive market place across all industry sectors.


Bringing together and supporting our members, partners and industry   stakeholders to deliver solutions to cross-industry issues and market changes.


Driving the responsible development and sustainability of the industry, through nurturing talent, embracing new technology and inspiring the next generation of business travel leaders.


Championing professional standards, best practice service delivery, duty of care and traveller wellbeing.

BTA Board Of Directors

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Suzanne Horner 
Gray Dawes Group
BTA Chairwoman

Biography >

Suzanne Horner, CEO at travel management specialist Gray Dawes since 2011, has overseen the transformation of the business from 40 employees, 1 office, £30m turnover organisation to one that now boasts 180 employees, 5 offices and £110m+ sales.

Suzanne has previously worked in a senior capacity at British Airways, Egencia and Norwegian Cruise Line. In October 2018 Suzanne was given the Outstanding Achievement Award by Advantage Travel Partnership.

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Mervyn Williamson
Treasurer and BTA Officer

Biography >
Mervyn  joined the Phoenix Travel Group in 1995 and became a major shareholder in the agency following a management buy-out. When Phoenix was acquired by TQ3 Travel Solutions in 2003 he was invited to join the European Board and appointed Managing Director of the UK and EMEA in 2003.

With his business partner Jon Langley, he acquired Statesman Travel in July 2007. Since that time, the company has more than quadrupled in size.

Mervyn is also the Vice Chairman of Travel Solutions International, its global travel management partnership that operates in over 40 countries.

He has served on the Executive Board of the BTA since January 2011 and as Treasurer since July 2012.

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Richard Boardman
Reed & Mackay Travel

Biography >
Before joining Reed & Mackay, Richard worked in the City qualifying as an ACII and ACILA. He left the Insurance industry in 1994 to become Managing Director and subsequently CEO of his family business Reed & Mackay. 

Reed & Mackay has grown organically to become one of the most trusted and respected companies in the Business travel management sector. It continues to attract the best consultants in the business and its in-house technology, iQ, empowers them to deliver a truly unique service.The business focuses on high performance professionals with specialist and exacting requirements.  

Having attracted investment into the business to take it onto the next exciting phase of growth, Richard's role is now as a Board Director of Reed & Mackay with responsibility for industry matters and Chairman of Reed and Mackay's Partner network which joins together market leading specialists in over 45 countries
worldwide with its own offices in UK, USA, Dubai and Germany.
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Mick Gibbs
Norad Travel

Biography >
Mick is a majority shareholder of The Norad Travel Group, one of UK's top 30 Travel Management Company's, and a major employer in the Hampshire area with other UK offices in Somerset, Wiltshire Northern Ireland, Kent and Associate International offices. Over 30 years of Business Travel and general management experience and the last 20 years in Senior/Directorate Roles including Pickford's, Britannic, Portman and the
Automobile Association.

Mick is Chairman of the Focus Partnership, the UK's Leading SME collaborative partnership  overseeing a wide and diverse set of general industry issues and projects. 

A member of the BTA Executive Board, Mick also chairs the BTA Technology Strategy Group. 

Living in the village of Liss is a regular contributor to the local business and currently
sits on the Board of Business East Hampshire. Married with 6 children a fanatical Leeds United follower and an avid golfer.
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Maria Baty

Biography >
Maria's career in the travel industry spans over 25 years in a variety of fields, including corporate, entertainment, media and fashion. Maria joined the Regional team of UNIGLOBE Travel in 1992 where she worked as Director of Training and Development supporting numerous start-up companies before joining Top Flight Travel as a Company Director in 1998.    

Top Flight Travel was acquired by Altour in 2016 and Maria has recently been appointed Managing Director, Altour UK.  Altour is part of the Travel Leaders Group of companies and Maria also sits on the UK leadership team of Travel Leaders UK.   

In her spare time enjoys challenges such as competing in the London Triathlon, the River Dart 10k swim, and trekking to Machu Picchu. Maria is also an active supporter and member of the Women's Supporting Women Group of the Princes Trust. 
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Pat McDonagh

Biography >
In 2012, having previously had a successful career in Tour Operating with MyTravel, Thomas Cook and The Co-operative Travel, Pat undertook the role of Head of  Business Travel for the Thomas Cook Co-operative Travel JV. Since then he has managed the business through its acquisition by the Al Tayyar Group and it's rebrand to Clarity Travel Management whilst transforming and growing the business
through a number of significant new business wins and technology innovations.

Now CEO of the combined Portman Clarity business, the UKs 8th largest TMC, Pat
joined the BTA Executive Board in February 2017.
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Steve Barass

Biography >

A Global Business Specialising in the Entertainment, Film, Media, Corporate Travel & Events Industries.

Following Apiary Capitals acquisition of TAG’s international business’s in 2018 Steve joined as CEO to create the Group strategy, drive sustainable growth, develop best in class customer service and evolve a high performing and engaged workforce.

Steve has over 30 years of experience in the Travel sector with the last 10+ years at CEO/MD level and after leading the successful sale of Gold Medal Travel Group to dnata (Emirates Group) spent three years leading a range of business’s in the UAE & SE Asia region which included DMC and MICE activity, buying Air & Ground for the dnata group and setting up dnata’s own bed bank YalaGO.

Joining the BTA Executive Board in 2018, Steve brings an in depth knowledge of international operations and a reputation for driving significant change by modernising & building business’s that will continue to be relevant and have a successful future.

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James Parkhouse
Capita Travel and Events
Biography >

Over 20 years’ experience in Business Leadership, Management Consultancy and Programme Management in both Private and Public Sector organisations in a wide number of business sectors Since 2007 I have been a Director for one of the UK's leading Business Services organisation (Capita Plc) and have both led its business in India (which grew from around 100 to over 3000 people during my tenure) and created and built Capita Travel and Events where I have overseen our growth from a single site Travel Management Company with 100 people and a turnover of £80m to one of the largest providers in the UK with 6 sites, circa 800 people and a turnover of over £500m per annum. In my career to date I have looked to build a strong track record of delivery in:  
  • Business strategy definition and execution.
  • Merger and acquisition planning and management.
  • Empathetic and empowering leadership
  • Senior team building and coaching
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Adam Knights
Biography >

Adam’s early career was in business and leisure travel for American Express and Trailfinders. He then joined Seaforths Travel in 1998, which went on to become part of the ATPI Group. Adam was instrumental in diversifying the business from a successful, independent UK agency with specialisms in oil and gas to the multi-sector, global agency that ATPI is today. 

Adam has been part of the ATPI Group since 2002 and has played a key role in its expansion and reputation of the Group internationally. Adam is currently Regional Managing Director in the UK, France & Benelux, and Global Head of Corporate Sales.   
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Douglas O'Neill
Biography >
Douglas O’Neill started his professional career as a Solicitor, specialising in offshore tax and trust advice, spending 3 years in Jersey and 7 years in London working for global Solicitor’s firms.   

Douglas made a dramatic career change in 2001 moving to Inntel, a leading UK provider of meetings, accommodation, event management and business travel services.     

Douglas is now the CEO and owner of Inntel, which employs over 125 staff at its headquarters in the South of England.  Since he took over the business in 2001, annual turnover has grown organically by over 400% and is now over £65 million. Inntel’s clients are some of the UK’s largest organisations and include FTSE100.  The company completes over 300,000 transactions annually and develops market leading technology specifically for their clients.     

Douglas takes on many voluntary industry positions.  He is currently on the advisory panel for the UK’s largest Meetings conference and the UK’s largest Business Travel conference.  In 2016 he was elected Chair of the GBTA Europe Meetings Committee.  His role is to ensure GBTA Europe maintain a focus on Meetings & Events content throughout its education, training and white paper activity.       

In his spare time O’Neill enjoys running and especially completing marathons, 15 to date.  He also has a passion for the hills and completed a 214 mile cycle and running race across Scotland in 2016 and in 2015 he climbed the three highest peaks in the UK in the single day. Many of these activities are to raise money for local charities, including St Helena Hospice in Colchester and East Anglia’s Children’s Hospice.  
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Saad Hammad
Key Travel
Biography >

Saad is the CEO of Key Travel, an international market leading TMC exclusively focused on the not-for-profit sector. Since joining in 2017, he has doubled the scale of the business organically and through M&A, expanding operations into 11 countries across Europe, Africa, and North America. 

Saad has considerable international executive and non-executive experience from within the travel industry as well as other sectors. He was between 2013 and 2016 Group CEO of Flybe (Europe’s largest regional airline), where he led a turnaround which in 2016 returned the business to profit for the first time since its flotation on the London Stock Exchange in 2010.  Saad has also been MD at the Gores Group, an-operations focused private equity firm as well as Chief Commercial Officer at EasyJet PLC where he led the airline’s commercial transformation which doubled revenues from £1.3bn to £2.7bn within 4 years. He is currently non-executive director at Jetlines, a low cost airline start-up in Canada and has been a non-executive director of other international businesses, including Pegasus Airlines, the leading low-cost carrier in Turkey.

Saad, who grew up in Lebanon, is a UK national and holds a BA (Hons) in Politics, Philosophy and Economics from Oxford University and an MBA from INSEAD. He is married with 2 children and is a big tennis fan.

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Katherine Gershon
Wexas Travel Management
Katherine Gershon is the managing director at Wexas, an independent travel management company with a core focus on high-end service complemented with strong digital offerings. Under Katherine's six-year leadership, Wexas has seized the opportunity from NDC to embrace new distribution channels and work closely with airlines to achieve this. 

Katherine has previously held senior global positions in airlines (Silverjet and British Midland) as well as in leisure travel (Thomas Cook, Abercrombie & Kent).

Katherine's thinking is shaped by her many years spent working overseas on international management consultancy projects, and as such she always put client thinking at the heart of everything she does. 

Katherine also chairs the BTA's Aviation group. 

Chris Galanty, Global CEO, Flight Centre's Corporate Travel Divisions
Chris Galanty
Flight Centre
I joined the company in 1997 as a retail Travel Consultant in Flight Centre’s Putney branch in South West London progressing rapidly to Store Manager and Area Manager. Since 2004 I have held senior leadership positions including Managing Director for Flight Centre EMEA.

In my current role as Global CEO of Flight Centre Corporate I am responsible for the company’s flagship global travel management division FCM Travel Solutions and largest SME specialist business travel provider, Corporate Traveller. I am also acting as Global MD for Corporate Traveller. 

I have led FCTG Corporate through the impact of COVID-19 with decisiveness and a determined growth strategy that capitalises on the strength of Flight Centre’s culture. FCM Travel Solutions and Corporate Traveller have collectively gained record-breaking new customer wins for FY20. 

Varinder Atwal

Varinder (Vinny) Atwal is Senior Director, Global Supplier Management at CWT, one of the world’s largest corporate travel management companies which keeps government’s and organization’s employees connected through safe, efficient and secure travel.  She joined the business in 2013 bringing over 15 years’ experience within travel industry, having held various marketing and sales as well as leadership roles within KLM Royal Dutch Airlines and Air France.

An integral part of CWT’s leadership team, Vinny’s CWT role sees her steering the UK & Ireland, Benelux and Middle East supplier management team, ensuring unparalleled relationships with air, rail and car suppliers that ensure tight alignment to both CWT’s strategic objectives and it’s respective client’s and business traveller’s needs. 

Originally from West London, having relocated to Guildford after University, Vinny is a fitness enthusiast who competes annually in long distance trail races and is a mother to two active daughters. 


The BTA is a not for profit membership and partners organisation. Established in 1967 it is a company limited by guarantee with no share capital.

The BTA is governed by its Executive Board, of fourteen individual TMC's comprising a broad representation of our membership.